OMSTORES PRIVACY NOTICE

OMSTORES LIMITED owners of OMSTORES WEBSITE AND MOBILE APP

(RC number 1726069) located at 17 Akanni Oloko Oba street, Destiny Homes, Abijo , Lagos, is the controller of personal data of users as well as all subscribers and has appointed a data protection officer to that effect. We are very aware of the fact that you care so much about how secure your personal data as well as information relating to your business are with us, we do appreciate your trust and rest assured that we will do so sensibly and carefully. This privacy notice describes how OMSTORES Collates and processes your personal information through the OMSTORES websites, mobile app, devices, products, services, online and physical as well as applications that reference this privacy notice. By using this OMSTORES WEBSITE AND MOBILE APP you are consenting to the practices described in this privacy notice.

TABLE OF CONTENTS

What personal information does OMSTORES collect
For what purpose does OMSTORES collect these personal information
Does OMSTORES share your personal information
How secure is information about me on OMSTORES
What information can I access
What about cookies and other identifiers
What choices do I have
What about advertising
What is the age restriction to the use of this OMSTORES website and mobile app
Conditions of use , Notices and revisions
Related practices and information
Data retention
Contact us

WHAT PERSONAL INFORMATION DOES OMSTORES COLLECT?

The information you give us on your own accord- we receive and store any information you provide in relation to OMSTORES services voluntarily example - Your e-mail. Other data that we may require from you upon registration are- Name (First and last name), phone number, Email, Address details (Delivery and pick up), Photo, Working hours. You can choose not to provide certain information, but doing this may stall your abilities to take advantage of many of our OMSTORES services. For example –Your failure to register an account may prevent you from chatting with other users, post ads, and from seeing contact details of other users as well.
Automatic information – We automatically collect and store certain types of information about your use of OMSTORES WEBSITE AND MOBILE APP services example your IP Address, including information about your interaction with products and services available through OMSTORES services. Like many websites , we use ‘cookies’ and other unique identifiers, and we obtain certain types of information when your web browser of device accesses OMSTORES services and other content served by or on behalf of OMSTORES on other websites.

Such automatically generated data are-

Data about how you found us

We collect data about your referring URL (that is the place on the web where you were when you tapped on our ad)

• Device and location data.

We collect data from your device. Examples of such data include language settings, IP address such as language settings, type and model of device, IP address time zone, device settings, internet service provider, mobile carrier, operating system, Hardware ID, Facebook ID etc.

Advertising IDs

We collect your advertising ID depending on the operating system of your device. Also know that you can typically reset these numbers through the settings of your device’s operating system (but we do not control this)

Usage Data

We record how you make use of our services. For example, we log the features, the content you interact with, how often the use the services, how long you are on the service, what sanctions you use and how many ads you watch.

Transaction Data

When you make payments through OMSTORES service, you need to provide your financial data such as your card details to our third-party service providers. Kindly note that we do not collect or store full credit card details, though we may receive credit card related data, data about the transaction, including the date, time and amount of transaction, the payment method used as well.

Information from other sources- We might receive information about you from other sources, such as updated address information from our carriers, which we use to correct our records and deliver your next purchase more easily, efficiently and effectively.
Additional Information – Sometimes our team may require additional information from you in order to fulfill your request ( For example, if your account was blocked for whatsoever reasons, we may ask you to confirm your identity by providing our team with a valid identification document).

By providing information about yourself during the registration process, you are aware that such information will be made public to enable easy flow and interaction between vendors and buyers as well as other app users and as such we will advise that you only divulge such information that are less sensitive about you, as these will be made available in the public domain.

WHY DOES OMSTORES NEED YOUR PERSONAL INFORMATION?

We use your personal information to operate, maintain, innovate, plan, design, develop and improve OMSTORES as well as the products and services that we offer our users. The purposes include;

For the purpose of providing of services which includes connecting vendors to buyers more effectively and efficiently.
We display geo location data and the phone number of vendors to buyers to enable efficient pickup and delivery. The geo location data is collected only when the OMSTORES app is activated. The collection of geo location data stops after closing the OMSTORES app.
OMSTORES processes your personal data to meet the personal needs of our users. By providing services and offers tailored to your personal preferences and interests.
We use your personal information to take and handle booking orders, deliveries and payments as well as to communicate to you about different promotional offers.
For the purpose of recommending features, products and services that might be of interest to you, identify your preferences and personalize your experiences with OMSTORES.
To manage your account and provide you with customer support, which will involve technical support, service information or to any other communication you our customer may call for. For this purpose, we may send you notifications or emails about the performance of our service, security, payment transactions, and notices regarding our terms of use or this Privacy Policy.
To communicate with you regarding your use of our service. This we will achieve by emails, push notifications or in the form of a chat. Now to opt

out of receiving push notifications, you need to change the settings on the browser or mobile device. To opt out of certain type of notification, you need to follow unsubscribe link as provided by contacting our support team or in your profile settings.

We use your personal data for statistical analysis purposes, to test and improve our offers. This enables OMSTORES to better understand what features and sections of OMSTORES our users appreciate more, what categories of users use our service. Owing to this, we often decide how to improve OMSTORES based on the outcomes obtained from this processing.
To personalize our ads. OMSTORES use your personal data to tailor ads and possibly even show them to you at the relevant time. We may target advertising to you through a variety of ad networks and exchanges, using data from advertising technologies on and off of our services like unique cookie or similar tracking technology.
How to opt out or influence personalized advertising

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Provide troubleshoot, and improve OMSTORES services - with your personal information, we will be able to provide functionality, analyze performance, fix errors and improve the effectiveness and efficiency of OMSTORES. For this purpose, we may send you, notifications or emails about the performance of our services, security, payment transactions.

TO ENFORCE OUR TERMS AND CONDITIONS OF USE AND TO PREVENT AND COMBAT FRAUD

We use personal data to enforce our agreements and contractual commitments, to detect, prevent and combat fraud. Owing to the foregoing, we may share your information with others, including law enforcement agencies.

LEGAL OBLIGATIONS COMPLIANCE-

We collect and use your personal information to comply with the requirements of the law.
Personal data may be processed on the ground of legitimate interest in investigating and detecting fraudulent payments.
Personal data is processed for the performance of the transaction concluded with the user.
Data regarding the criminal convictions and offences is processed for compliance with a legal obligation.

TO PROCESS YOUR PAYMENTS

OMSTORES provide paid products and/or services within the service. For this purpose, OMSTORES use third-party services for payment processing. As a result of this processing, you will be able to make a payment and use the paid features of the service.

RECIPIENTS

Your personal data is only disclosed to third parties that help us operate, provide, improve, integrate, customize, support and market our service as the case maybe. Users will see vendors name, products/services, phone number, and photo as well as geo location data.
We also disclose your personal data to service providers that we hire to provide services or perform business functions on behalf of OMSTORES based on our instructions.
Your personal data may also be disclosed to law enforcement agencies and other public authorities. We do this to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided by law.
OMSTORES will also disclose your data on the basis of her merger or acquisition by another company. So should for the sake of expansion or progression, we acquire or merge with another company, your personal data is one of the assets of the Company that will be transferred.

EFFECTIVE COMMUNICATION

We use your personal information to communicate with you in relation to

OMSTORES services via different channels (e.g. by phone, email, chat)

FRAUD PREVENTION CREDIT RISKS

We use personal information to prevent and detect fraud and abuse in order to protect the security of our users, OMSTORES and others. We may also use scoring methods to assess and manage credit risks.

PROCESSING CUSTOMERS PERSONAL DATA

You may not process the personal data of other users without the permission of OMSTORES. You may not contact any users or record, collect, grant access, store etc. , the personal data provided by the users or accessible to you via the OMSTORES App for any reason whatsoever other than for the purposes of fulfilling the services for which it was created.

You must comply with the rules and conditions for processing of personal data of users as set forth in the privacy policy for all users. If by any means, any of these requirements are violated with regards to the processing of personal information of users, we may terminate the guilty user’s account and claim damages from you accordingly.

DOES OMSTORES SHARE YOUR PERSONAL INFORMATION?

OMSTORES has a very strong privacy policy which we hold very carefully and sensibly and as such will on no account share the personal data of our users except the need calls. Such as, where a third party needs the products/services of a user, the personal information will be recalled on the site to enable such a transaction where rightly verified by our site to pull through.

Other than as may be very necessary and unavoidable with recourse to our terms and conditions, all users will receive notice when personal information about them is to be shared with third parties, and you will have an opportunity accept or reject.

HOW SECURE IS INFORMATION ABOUT ME

The OMSTORES app is designed with your utmost security and privacy in mind.

We use encryption protocols and software, to ensure the security of your personal information during transmission
We follow the payment card industry Data Security Standard (PCI DSS) when handling credit card data
We may on certain occasions as the case maybe request proof of identity before we disclose personal information to you.
Our devices offer security features to protect them against unauthorized access and loss of data. This feature can be controlled and configured to meet your specific needs.
It’s important for you to protect against unauthorized access to your password and to your devices. Be sure to sign off when finished using a shared computer

ACCESS, CORRECTION, RETENTION, DELETION AND DATA PORTABILITY

All information pertaining to you personally can be viewed and corrected in OMSTORES website and mobile app.
Your personal data will be preserved for as long as you have an active user’s account. If your account will be closed the personal data will be stored for an additional period for as long as it is reasonably necessary for achieving the purposes set forth in the privacy policy(including providing the service to you) which include (but not limited to) the period during which you have an OMSTORES account
Data necessary for accounting purposes shall be stored for a given number of years.
In the event of suspicions of an administrational or criminal offence , fraud or false information, the data shall be stored for longer number of years
In the event of disputes, the data shall be retained until the claim is satisfied or the expiry date of such claims.
We respond to the request for deleting and transferring personal data submitted by an email within a month and specifies the period of data deletion and transfer.
We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

AVAILABLE REMEDIES

If for any reason there is a data breach that may cause a risk for the rights and freedoms of individuals, we will notify all necessary authorities, where it is mandatory. Where the risk is assessed by OMSTORES to be high and of dire consequences, we will also notify the affected data subject without undue delay. The time frame for such notification will be developed by us on the basis of number of affected data subjects and time needed to collect contact information for notifications. Where the affected user feels unsatisfied with the measures taken, the user has a right to lodge a complaint with a competent supervisory authority to redress in a court of competent jurisdiction.

AGE LIMITATION

OMSTORES do not knowingly process data from persons under the age of 16 years. If you by any means hear that anyone younger than the designated age has provided us with personal data, please kindly contact us.

CHANGES TO THIS PRIVACY POLICY

OMSTORES may modify this privacy policy from time to time as the case maybe. If for any reason we decide to, you will be duly notified and will have an opportunity to review the revised privacy policy. By continuing to access or use the service after those changes become effective, you agree to be bound by the revised privacy policy.

WHAT ABOUT COOKIES AND OTHER IDENTIFIERS

To enable our systems to recognize your browser or device and to improve OMSTORES services, we use cookies and other identifiers.

DISPUTE RESOLUTION

• Disputes relating to the processing of personal data are resolved through customer support (…………) or by sending us an email via ……….

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